Privacy Policy

Introduction

At Met Global, we are committed to safeguarding the privacy of our users and clients. This Privacy Policy explains how we collect, use, and protect the personal information you provide when you interact with our website, services, and other digital platforms. We take your privacy seriously and adhere to international standards to ensure that your data is treated with the utmost care and respect.

By using our services, you agree to the collection and use of information in accordance with this policy.

Key Sections:

• Information We Collect
• How We Use Your Information
• Cookies and Tracking Technologies
• Third-Party Disclosure
• Your Consent and Rights
• Contact Information for Privacy Concerns

Information We Collect

At Met Global, we collect various types of information to better understand your needs and provide an improved experience. The types of information we collect include:

• Personal Information: This includes any information you voluntarily provide us through forms, emails, or during direct interactions. This may include:
  • Full Name
  • Email Address
  • Phone Number
  • Job Title
  • Company Name
  • Billing and shipping details
  • Any other relevant details required to process transactions or deliver services.
• Usage Data: Automatically collected as you interact with our website and services. This may include:
  • Internet Protocol (IP) Address
  • Browser type and version
  • Pages of our site that you visit
  • Time and date of your visit
  • Time spent on each page
  • Device Identifiers, such as your operating system or unique device ID.
• Transactional Information: This includes records of services you have requested, subscriptions, contracts, or other business interactions with Met Global.
• Demographic Information: From time to time, we may collect demographic details such as your country, language preferences, and other information that helps us personalize our services for your region.
• Other Information: Any other details or correspondence you voluntarily provide to us, including feedback, requests for support, or inquiries.

How We Use Your Information

We use the information collected in a variety of ways to ensure that we deliver the best possible services to you. Key purposes for collecting and using your information include:

• Service Delivery: To fulfill our contractual obligations, including delivering products or services, processing payments, and managing customer accounts.
• Customer Support: To provide customer service, troubleshoot issues, and respond to inquiries promptly.
• Personalization: To tailor our services, website content, and communications to meet your preferences and improve user experience.
• Marketing and Communications: With your consent, we may send promotional emails or newsletters about our services, new offerings, or company updates. You can opt out of these communications at any time.
• Business Analytics: To analyze user activity, track trends, and understand how our website and services are used to make data-driven decisions and enhance user experiences.
• Legal Compliance: To meet legal obligations, such as maintaining business records, and to cooperate with government or regulatory authorities as required.
• Security and Fraud Prevention: To monitor activities to prevent unauthorized access, hacking, fraud, or other harmful activities.

Cookies and Tracking Technologies

Our website and services use cookies and other tracking technologies to enhance user experience, gather analytics, and monitor performance. These technologies include:

• Cookies: Small files stored on your device that help us remember your preferences and customize your experience. Cookies help us understand how you navigate our site, which sections you interact with, and how we can improve your experience.
• Tracking Technologies: We may use technologies such as beacons, tags, and scripts to analyze how you use our services. These technologies help us measure the performance of our website and advertising efforts, ensuring that we deliver the right information at the right time.
• Types of Cookies We Use:
  • Essential Cookies: Necessary for the operation of our site, enabling you to use our services and navigate properly.
  • Performance Cookies: Collect information about how visitors use our site (e.g., most visited pages), which helps us optimize user experience.
  • Functionality Cookies: Enable us to remember user preferences, such as language or region.
  • Advertising Cookies: Help deliver ads relevant to your interests based on browsing activity.

You can control your cookie preferences through your browser settings. However, disabling cookies may limit the functionality of certain features on our site.

Third-Party Disclosure

We value your privacy and ensure that your personal information is handled responsibly. However, we may share your data with trusted third parties in the following circumstances:

• Service Providers: We work with third-party vendors and service providers (e.g., payment processors, hosting services, marketing agencies) who assist us in delivering services. These providers have access to your information only to perform tasks on our behalf and are obligated to keep your data confidential.
• Legal Compliance: We may disclose your personal information if required by law, in response to court orders, legal processes, or regulatory requests.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to new business entities or third parties as part of the business transaction.
• Third-Party Websites: Our website may contain links to third-party websites that we do not control. Once you leave our site, this Privacy Policy does not apply to those external websites, and we recommend you review their privacy policies separately.

We do not sell or trade your personal information to third parties for marketing purposes.

Your Consent and Rights

By using our website and services, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy. You have several rights under data protection laws, which include:

• Right to Access: You can request a copy of the personal data we hold about you at any time.
• Right to Rectification: If you believe that any of the data we have about you is inaccurate or incomplete, you can request corrections.
• Right to Erasure: Under certain circumstances, you have the right to request that we delete your personal information from our records.
• Right to Object/Restrict Processing: You may object to the processing of your personal information in certain situations or request that we limit its use.
• Right to Data Portability: You may request a copy of your personal data in a commonly used format to be transferred to another organization.
• Right to Withdraw Consent: If you have provided consent for the use of your data, you can withdraw this consent at any time.

To exercise any of these rights, please contact us at privacy@metglobalsolutions.com.

Contact Information for Privacy Concerns

If you have any questions, concerns, or complaints regarding your privacy or this Privacy Policy, please feel free to contact us using the details below. We are committed to resolving any concerns promptly and effectively.

• Email: privacy@metglobalsolutions.com
• Phone: +971-XXXXXXX
• Address: Met Global, [UAE Office Address]

We will make every effort to address your concerns and respond to your inquiries within a reasonable time frame.

This extended content is designed to provide comprehensive transparency on how Met Global handles user data while complying with data protection laws and regulations. Let me know if you need more adjustments!